i21 Solutions

Contact Centre
Consultancy
Back Office
Training
Ecommerce and SEO
Design and Build
Legacy Systems
Telecoms
Hosting

All of our contact centre offerings are subject to strict quality controls and you will be provided with ongoing reports detailing performance in terms of responsiveness and client satisfaction.

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We all acknowledge the benefits and cost savings associated with BPO but how can your business take full advantage of what’s on offer without risk or financial commitment? The answer is simple - i21 Solutions.

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Your back office operations are the heart of your business. These are the functions which happen behind the scenes and the smooth running of your business is dependent on these processes.

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The benefits to be gained by effective training can never be underestimated. This has recently been recognised and promoted by a number of governments with work based and vocational training now mainstream featuring heavily in the political manifesto.

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i21 Solutions will build you an E-Commerce solution which will be the envy of your competitors. If you wish to take payments online, we will integrate your database with the payment gateway of your choice allowing you to communicate directly with your bank.

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i21 Solutions design and build innovative and creative solutions, using the latest in leading-edge technology. Your IT infrastructure is a capital investment which can have dramatic positive and negative effects on every aspect of your business.

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Some 70% of data is still stored on traditional mainframe and mid-range computer systems, i.e. legacy hosts. IT managers face the challenge of making that data available in quick, reliable and cost-effective ways for use by other applications and their users.

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With the recent advances in broadband technology, connecting remote offices or working from home is no longer an exclusive privilege of larger organisations.

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i21 Solutions recognise that there are no shortcuts when it comes to hardware infrastructure and networks and as such we prioritise the use of high end servers in Tier 1 data centres.

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Welcome to i21 Solutions.

	i21 Solutions although established in the Philippines in 2005 has a heritage dating back to the early 1990s. i21 Solutions benefits from a combined Filipino and British management team with a wealth of experience in all major business sectors. The Philippines is rapidly becoming the outsourcing destination of choice due to the high levels of English language proficiency and education combined with a familiar cultural structure. i21 Solutions will help you to maximize the benefits of offshore outsourcing and take full advantage of all that the region has to offer. As a leading Offshore IT and Business Process Outsourcing (BPO) provider, i21 Solutions delivers quality solutions to help you achieve your strategic vision and reach your corporate goals.
We listen to your needs, paying particular attention to the detail, in order to understand your focus and direction, so that we can suggest the best possible approach to your business requirements. Whether it's help with a product launch or a total revamp of your business processes, we are with you every step of the way.
With i21 Solutions, you can outsource your existing business processes without reengineering or restructuring, therefore minimizing disruption and maximizing cost savings. Software development, web design, marketing, customer support, proof reading, content writing, audio and visual transcription services and much more. We will empower you to continually improve efficiently and effectively and quickly adapt to ever changing customer needs. The Philippines is the place where anything is possible and by partnering with i21 Solutions we will ensure possibilities become realities.